User Agreement
ConstanceAI, Inc.
Last updated: 2026-06-05
This User Agreement governs your use of AGEWARDEN as an end user of a website that has integrated our age-assurance service. If you operate a website and embed AGEWARDEN, this is not your contract with us; your relationship is governed by the Customer Agreement, Data Processing Agreement, and Acceptable Use Policy.
By using AGEWARDEN, you allow us to process a short voice sample to check whether you meet the required age threshold. Your audio and derived features are deleted within one hour.
This User Agreement (this "Agreement") governs your use of AGEWARDEN, a voice-based age verification service operated by ConstanceAI, Inc., when you encounter it as an end user on a website that has integrated the service. By starting an AGEWARDEN voice check, you agree to this Agreement and our Privacy Policy.
If you operate a website and embed AGEWARDEN, this Agreement does not govern that relationship; see the Customer Agreement, Data Processing Agreement, and Acceptable Use Policy.
If you don't agree, do not use AGEWARDEN. The website you're visiting may offer alternative age verification methods.
AGEWARDEN uses your voice to estimate whether you meet an age threshold (for example, 18 or 21). It captures a short sample of your speech, sends it to AGEWARDEN over an encrypted connection, returns a pass/fail result to the website, and deletes your audio and derived acoustic features within one hour.
Why up to one hour? One hour is the maximum processing window. Most verifications complete and are deleted far sooner.
After processing, an application audit record that a verification occurred may be retained for compliance and reporting. It does not include your voice, derived acoustic features, or End User identifiers.
AGEWARDEN is an age estimation tool. It does not verify your identity, and it does not guarantee 100% accuracy.
Use AGEWARDEN only to check whether you meet the age threshold for the site you are visiting. Do not misuse, bypass, disrupt, or test AGEWARDEN in a way that harms the service or violates law. Do not use AGEWARDEN if you are legally prohibited from doing so.
Attempting to deceive AGEWARDEN to access age-restricted content you are not legally entitled to view may violate applicable law.
AGEWARDEN provides an automated age estimate based on voice characteristics. Technical and environmental conditions can affect results.
AGEWARDEN is provided "as is." We do not guarantee that the service will be error-free, uninterrupted, or 100% accurate. If you receive an incorrect result, you may try again or use an alternative method offered by the website.
AGEWARDEN treats all voice data identically: process it, produce a result, and delete the voice data and derived features within one hour. The website receives the result, not the recording. Customers may receive aggregate reporting that does not identify individual users.
For full details on what we collect, how long we keep it, and your rights, see our Privacy Policy.
AGEWARDEN, its algorithms, software, design, and branding are the property of ConstanceAI, Inc. or its licensors. This Agreement does not grant you any rights to our intellectual property beyond the limited right to use the service as intended.
Carve-outs that survive any cap. Nothing in this Agreement limits liability that cannot lawfully be limited, including for fraud, willful misconduct, or non-waivable consumer or biometric privacy rights.
Cap on other claims. Subject to the carve-outs above and to the maximum extent permitted by law, ConstanceAI's total liability to you for any other claim arising from your use of AGEWARDEN is limited to US $100 (or the equivalent in your local currency), unless applicable law requires a higher non-waivable amount. This cap applies to claims brought by end users under this Agreement. Claims brought by businesses that embed AGEWARDEN are governed by the Customer Agreement, which sets a separate cap.
Subject to the carve-outs above, we are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of access to a website due to an incorrect age result.
You agree to indemnify ConstanceAI against any claims, damages, or expenses arising from your misuse of AGEWARDEN, including attempts to deceive or circumvent the service.
We may update this Agreement at any time by posting the revised version. Material changes will be reflected in the "Last updated" date. Your continued use of AGEWARDEN after changes take effect constitutes acceptance.
We may suspend or stop making AGEWARDEN available to end users, subject to our customer agreements and applicable law. Voice data and acoustic features are automatically deleted within one hour of each verification regardless of service status. Application audit records may be retained for regulatory compliance.
This Agreement is governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any dispute arising out of or relating to this Agreement or your use of AGEWARDEN will be resolved by binding arbitration administered by JAMS pursuant to (a) the JAMS Streamlined Arbitration Rules & Procedures, and (b) the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness, both as in effect on the date the demand is filed and available at www.jamsadr.com. To the extent the Streamlined Rules and the Minimum Standards conflict, the Minimum Standards control. ConstanceAI will pay all JAMS arbitration filing, administrative, and arbitrator fees in excess of the JAMS-prescribed maximum consumer share ($250 for individual consumer arbitrations as of the date of this Agreement). Either party may seek injunctive relief in court.
Nothing in this Section limits any right you may have to seek public injunctive relief (per McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017)), to proceed in small claims court for disputes within its jurisdiction, or to pursue claims that may not be required to be arbitrated under applicable law.
Class actions and class arbitrations are waived to the extent permitted by law. If the class waiver is held unenforceable as to a particular claim (for example, a claim for public injunctive relief under McGill), that claim shall proceed in court while all other individual claims continue in arbitration; the unenforceability of any one part of this Section does not invalidate the remainder.
If you are located in the EU, UK, Australia, Canada, or another jurisdiction whose law prohibits or limits pre-dispute mandatory consumer arbitration, this Section does not apply to you. You retain the right to bring claims in your local courts.
If any provision of this Agreement is found unenforceable, the remaining provisions continue in full force. Our failure to enforce a right does not waive it. This Agreement, together with our Privacy Policy, constitute the entire agreement between you and ConstanceAI regarding AGEWARDEN.
ConstanceAI, Inc.
3245 Geary Blvd #590843
San Francisco, CA 94118
Privacy inquiries: privacy@constance.ai
Legal inquiries: legal@constance.ai
General inquiries: hello@constance.ai